User Area

• Is it possible to change the e-mail to your account?

  Please read the Terms of Use for Materials on ZennoLab We do not change the e-mail address to limit the resale of programs. The account (e-mail address) is the user ID....

• Problems with two-factor authentication when entering your User Area

  Please read the Terms of Use for Materials on ZennoLab If you do not have access to the Authenticator app from Google (your smartphone is lost/broken), contact our support service. In the request, pro...

• IP is blocked (server in the program is unavailable, User Area is not available)

  Please read the Terms of Use for Materials on ZennoLab Disable a proxy, VPN, Tor, etc., if you use it. Restart the router to get a new IP, if your ISP provides a dynamic IP. If the IP is static, try t...

• I can’t restore the password to my User Area

  Please read the Terms of Use for Materials on ZennoLab If you have any difficulties with access to your Personal Account  or if you have not received an email with a new password when trying to restor...